Terms & Conditions

Welcome to Richard's Cafe. By accessing or using our website at richardscafe.co.uk, you agree to be bound by these Terms & Conditions. Please read them carefully before using our site. If you do not agree with any part of these terms, please do not use our website.

1. About Us

These Terms & Conditions govern your use of our website and any services offered by:

2. Use of the Website

By using our website, you agree that you will not:

• —
  Use the website for any unlawful purpose or in any way that violates applicable local, national, or international law.
• —
  Transmit any unsolicited or unauthorised advertising or promotional material (spam).
• —
  Attempt to gain unauthorised access to any part of the website, its server, or any connected system.
• —
  Reproduce, duplicate, copy, or resell any part of the website in breach of these terms.

We reserve the right to restrict access to any part of the website at any time without notice.

3. Menu, Pricing & Availability

• —
  All menu items and prices displayed on our website are for information purposes only and are subject to change without notice.
• —
  Menu items are available while supplies last. We reserve the right to substitute or withdraw any item at any time.
• —
  Prices displayed on the website may differ from current in-cafe pricing. In-cafe prices are final.
• —
  Our kitchen serves hot food until 15:00 (3:00 PM) daily. The cafe is open 08:30–16:00, Monday to Sunday.

4. Telephone & Collection Orders

We offer a call-ahead ordering service for collection. When placing a telephone order:

• —
  Orders are accepted subject to availability and kitchen capacity at the time of your call.
• —
  Payment is due in full on collection at the cafe. We accept cash and major debit/credit cards.
• —
  We cannot guarantee a fixed collection time but will provide an estimated time on your call.
• —
  We reserve the right to refuse or cancel an order at our discretion.

5. Third-Party Delivery Platforms

Richard's Cafe is also available for delivery via Deliveroo, Uber Eats, and Just Eat. Orders placed through these platforms are subject to the respective platform's own terms and conditions. We are not responsible for delivery delays, errors, or disputes arising from orders placed via third-party platforms. All complaints regarding delivery orders should be directed to the relevant platform in the first instance.

6. Allergens & Dietary Information

• —
  If you have a food allergy, intolerance, or dietary requirement, please inform a member of staff before ordering.
• —
  Dietary labels on our menu (e.g. "Vegan", "Vegetarian") are provided in good faith but may be subject to ingredient changes.
• —
  Richard's Cafe accepts no liability for any allergic reaction or dietary incident where allergen information was not requested in advance.

7. Intellectual Property

All content on this website — including but not limited to text, photographs, graphics, logos, and menu content — is the property of Richard's Cafe or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

• —
  Richard's Cafe makes no warranties, express or implied, regarding the accuracy, completeness, or availability of information on this website.
• —
  We shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the website or our services.
• —
  Our total liability to you shall not exceed the amount you paid for the specific product or service in question.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. External Links

Our website may contain links to third-party websites, including social media platforms and delivery services. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update or amend these Terms & Conditions at any time. Changes will be published on this page with a revised "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.